Manage Customer Risk Description This section includes detailed descriptions of the steps involved in the Manage Customer Risk business process, including: • 1.0 Create Initial Credit rating for Account • 1.1 Analyze Internal/External Credit Score • 1.2 Determine customer risk • 1.3 Enter credit or cash-only score information • 1.4 Update credit or cash-only score • 1.5 Create Credit Rate Alert • 1.6 Create Cash-Only Alert